Knowledge Exchange and Learning and Development in a Newly Formed SME: An Example from the Knowledge Transfer Partnership Scheme

摘要

This paper focuses on the how the Knowledge Transfer Partnership (KTP) scheme has been used to introduce new information systems and advance learning and development at Optimum Consultancy Ltd, which was formed on 1st July 2008 via the amalgamation of Hama Ltd and J Orchard Consulting Limited. This new company now has 35 staff and turnover grew from £2.4m in 2008-9 to £3.1m in 2009-10. The knowledge base partner is the University of Gloucestershire, based in Cheltenham, UK. The KTP product is arguably the most used channel for effecting knowledge transfer between universities and local industries in the UK. The impact of the project is reviewed in terms of improved efficiencies, professional development, skills enhancement and organisational change. Learning and development were embodied in this major project to implement an integrated IT solution for the new company and rationalise and standardise the core business processes in the three offices situated at different locations in UK.